Qatar World Cup 2022: Sportswashing, security and soccer

A major facet of Qatar's defense and soft power strategy has been to recruit foreign universities to set up branches in Doha's Education City district. Eight foreign universities have a presence in the 12-square-kilometer development, including six from the United States: Carnegie Mellon, Cornell, Georgetown, Northwestern, Texas A&M and Virginia Commonwealth. "So not only do we have the normal exchanges that we have between countries but there are U.S. universities educating the next generation of Qataris," Davis said.

One byproduct of the close relationship has been the U.S. government's involvement in the lead-up to the World Cup. Ziadeh took her post in Doha just after Qatar's World Cup bid was granted. In her role, she advocated for the World Cup to rely on U.S. goods and services where possible. She admittedly didn't know much about soccer but, along with a colleague, developed an idea to take members of Qatar's World Cup organizing committee to the United States to expose them to American sporting infrastructure and facilitate contacts within the business community.

"I can't speak to other countries, but I think we're brilliant at the melding of sports, media and entertainment," Ziadeh said. "How we bring all of those three elements together in a way that makes for a really grand, impactful event."

On the West Coast, she led a contingent of about a dozen Qataris -- including Hassan Al Thawadi, the secretary general for the Supreme Committee for Delivery & Legacy -- on a road show of Los Angeles; Portland, Oregon; and Seattle. In L.A., they toured the Rose Bowl and what was then known as Staples Center. In the Pacific Northwest, they spent time at Nike headquarters and visited Providence Park, home of the Portland Timbers and Thorns, and the training facility for the Seattle Sounders.

During a separate trip, they visited Miami and Atlanta. Part of the plan was for the Qataris to learn from Atlanta's hosting of the 1996 Summer Olympics and from Miami's hospitality scene. These trips were designed not just with the World Cup in mind, but with a focus on the future. Even though Qatar's natural gas reserves are the third-largest in the world, the country knows it can't remain as reliant on its energy exports. Economic diversity is a must, and an expanded tourism sector had been a priority long before the World Cup became a realistic possibility.

From the outside, the United States' close diplomatic relationship with Qatar and its official support of the World Cup preparation can also point to an uncomfortable dynamic relating to human rights.

The 2021 U.S. Department of State report on human rights practices in Qatar, identified several "credible reports" of significant human rights issues. It highlighted the existence of restrictions on free expression; substantial interference with peaceful protests; restrictions on migrant workers' freedom of movement; lack of investigations into gender-based violence; and criminalization of same-sex sexual conduct.

Then there was the State Department's 2022 report on human trafficking in Qatar, which highlighted more problems. Although it acknowledged an increased effort by the Qatari government relating to the issue, it determined Qatar still does not meet the minimum standards for the elimination of trafficking. It cited examples of authorities arresting, detaining and deporting people for immigration violations, prostitution, or fleeing from their employers or sponsors, and it called for the prioritization of several reforms that would take the country closer to what the U.S. government deems an acceptable standard.

It all raises questions about what role the United States played -- or should have played -- in influencing change in these areas in the lead-up to the World Cup.

"We had been having this conversation with the Qataris for a long time," Davis said. "They will tell you as part of their Qatar Vision 2030 -- and their insistence on human dignity in that document -- that, yes, there was some impetus [for change] because of the World Cup but that they believe they have a responsibility to ensure human dignity whether there's a big event here or not."

Meaningful change is taking time

Part of what made Qatar's successful bid so shocking was that it called for the construction of seven new stadiums and the major renovation of another, as at the time of winning the World Cup bid, there wasn't a single venue there considered suitable for the tournament. Beyond that, infrastructure needed in and around Doha to host potentially more than a million visitors for the tournament was possibly even more extensive.

The extent of the plan to rectify that situation was essentially: "We'll build everything, we're rich," and for FIFA's voting members, that was enough. If there was any concern about the working conditions and standards for the foreign workers who would be required to build the venues -- let alone the rest of the necessary construction in and around Doha -- it didn't manifest in any meaningful way.

- World Cup worker who died was 'suffering to survive,' no help from Qatari government

"This rapid development could not have happened without blue- and white-collar workers from abroad," Reiche said. "The domestic population is too small. It's the largest reliance on foreign workers in the world, in Qatar. Only one out of 10 people in the country are citizens; the others are only residents."

Most of the blue-collar workers arrived as part of the kafala sponsorship system, a longtime practice in the Arab world that functions to provide cheap, foreign labor. Through kafala, a sponsor is usually responsible for paying the travel and housing costs for individuals with the promise of earning more money than they would be able to make in their home countries. In Qatar's case, many are from Nepal, Bangladesh and India.

Foreign workers are strongly associated with construction, but they also hold a large majority of the jobs in the service industry, and their presence is required for the country to function.

"When they were awarded the tournament, we did know the situation for the migrant worker population was a pretty desperate situation," Nicholas McGeehan, a human rights advocate, told ESPN's "E:60." "They were held in virtual bondage by the kafala system."

When "E:60" visited Qatar in 2014, it found many of these workers living in squalor. Their passports had been taken, and they were forced to work in unbearable heat with no recourse to change jobs or return home. Payment was inconsistent and, at times, nonexistent. As more similar reports surfaced -- mainly from Western media and NGOs -- FIFA and Qatar faced enhanced scrutiny.

It was a wholly predictable scenario. "Members of the World Cup Supreme Committee and others in the government had a very keen awareness that all eyes would be on Qatar. They understood this very clearly. They understood that they were going to be judged on a whole host of issues," Ziadeh said. "They understood they were going to come under the microscope and they understood labor was going to be one of them. So early on they started to take steps to work within the government and other private sectors to figure out how to create a system that works better for them, works better for labor and is a better system overall.

"Many times you hear things where, 'We pushed them to do this and we pushed them to do that,' by different groups from the outside, and to an extent that's true. Outside influences help, but that does not take away from the fact that there was a genuine understanding early on and genuine steps that were being taken to address many of these issues. I think that's important to understand."

Still, it took time for meaningful change to arrive. It wasn't until August 2020 that a minimum monthly wage for new contracts was mandated, and it took until March 2021 for that to be applied to existing contracts. Even then, the minimum wage is oppressively low by Western standards: $275 for basic wages, $82 for food and another $137 for those who aren't provided housing. According to the International Labour Organization, more than 400,000 workers -- or 20% of the workforce -- received an increased wage as a result of the change.

"I hope we see gradual increases to the minimum wage, but let's also recognize that it's the first minimum wage in the region," Reiche said. "It improved the lives of many people from one day to another, and there have been other immediate changes. You can exit the country without approval from your employers; you can switch jobs; they extended hours where outside work is not permitted."

During the first decade of World Cup preparation, the law prohibited laborers from working outdoors from 11:30 a.m. to 3 p.m. from June 15 to Aug. 31 because of the intense heat. In 2021, that was extended to 10 a.m. to 3:30 p.m. and 15 days were tacked onto the time period on each end.

"I think the workers' rights issue probably surprised [the Qatari organizers], and the ferocity with which it was followed," Doyle said. "But if you look at where the issue was back when they got the World Cup, it's really changed and there has been progress. It doesn't mean it's reached where I would like to see it, but it's definitely changed. It's far more than some sort of lip service to it."

In a follow-up reporting trip to Qatar earlier this year for "E60: Qatar's World Cup," the show's staff found significant changes from its visit in 2014 -- findings that were echoed in interviews with leaders from the ILO and the International Trade Union Confederation. Sharan Burrow, the ITUC general secretary who eight years ago called Qatar "a slave state in the 21st century," recognized efforts by the government to change.

"I can tell you now, the kafala system is dead. So you see a very different Qatar," Burrow told "E:60." "It's not perfect because the challenge is implementation, but the laws are not the laws of exploitative modern slavery anymore."

Human Rights Watch, a New York-based NGO that investigates and reports on abuse around the world, has a similar stance. The organization acknowledged "significant labor reforms" but noted they have "proven to be woefully inadequate in protecting workers' rights and are poorly enforced."

'We will bridge the gap between East and West'

Over the next month, Qatar will be in the global spotlight in a way no nation of its size ever has. In May, FIFA president Gianni Infantino said he expected the tournament to be watched by 5 billion people around the world.

That's partly why Qatar felt it was worth investing more than an estimated $220 billion to make it possible, despite knowing the short-term economic impact from the tournament wouldn't come close to netting a positive return. Qatar never saw the World Cup as an end game. Its potential value is in what it could lead to after the trophy is hoisted on Dec. 18.

Part of that was supposed to be about changing the perception of the Middle East outside the region. In Reiche's book, he and his co-author, Paul Michael Brannagan, documented an appearance from Al-Thawadi at a sports diplomacy conference at Oxford University in 2018.

"In 2022, fans from across the world will visit Qatar, with the vast majority visiting an Arab and Middle Eastern country for the first time," Al-Thawadi said. "I'm confident that through football, people will see our country and region in a positive light. Negative stereotypes will be dispelled and -- thanks to football -- we will bridge the gap between East and West."

To this point, that hasn't happened -- and it's not yet possible to forecast to what degree the actual tournament will make a difference. Especially with the strong possibility that protests and criticism could ramp up to coincide with its outset.

"There are ways in which the last 10 years for the Qataris have been breakneck speed on some of these things," Davis said. "Our job is to make sure that these things continue to grow and expand. But the way they got here in the last decade is, I think, an example of the kind of progress that can be made in a region that has sometimes been slow to progress on these issues."

The dilemma many face is how to reconcile the significant progress related to human rights with the issues that still exist.